Last updated: January 2026
Furnace Repair Boise ("we," "us," "our") operates furnacerepairboise.com. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you submit a form on this site, we collect the information you provide: name, phone number, email address, city, and details about your service request. When you call us, standard call information (number, time, duration) may be recorded for quality and scheduling purposes. Like most websites, we also collect basic technical data such as your browser type, pages visited, and approximate location derived from your IP address.
How We Use It
- To respond to your service request and schedule appointments
- To connect you with an independent licensed contractor who will perform the work
- To follow up on completed or pending service
- To improve this website and our service
What We Don't Do
We do not sell your personal information. We do not share it with third parties for their own marketing. Your information is shared only with the contractor(s) needed to fulfill your service request.
Cookies & Analytics
This site may use basic analytics cookies to understand traffic patterns. You can disable cookies in your browser settings without affecting your ability to contact us.
Data Security & Retention
We keep service request records only as long as needed to serve you and meet legal obligations, and we use reasonable safeguards to protect them. No internet transmission is 100% secure, but we take data protection seriously.
Your Choices
You may request a copy of, correction to, or deletion of your personal information at any time by emailing [email protected] or calling (208) 555-0147.
Changes
We may update this policy occasionally; the "last updated" date above reflects the current version.